Refund Policy

1. Refund Eligibility

We offer refunds under the following conditions:

• Request made within 30 days of purchase
• Product is defective or not as described
• Service interruption lasting more than 48 hours
• Unauthorized charges on your account

2. Non-Refundable Items

The following items are not eligible for refunds:

• Digital products that have been downloaded or accessed
• Services that have been fully utilized
• Purchases made more than 30 days ago
• Products damaged due to misuse

3. Refund Process

To request a refund:

1. Contact our support team with your order details
2. Provide a reason for the refund request
3. Wait for our team to review your request
4. Receive confirmation and refund processing details

4. Processing Time

Approved refunds will be processed within 5-10 business days. The refund will be credited to the original payment method used for the purchase.

5. Partial Refunds

In some cases, we may offer partial refunds for services that have been partially used or for products that show signs of use but are still functional.

6. Chargebacks

If you initiate a chargeback without first contacting us, we reserve the right to dispute the chargeback and may suspend your account until the matter is resolved.

7. Contact for Refunds

For refund requests or questions about this policy, please contact our support team. We're here to help resolve any issues you may have.